August 19, 2010 |

Restricting Social Media Tools at the Office

It remains a tricky issue for most IT departments, allow or restrict access to social media tools because of the perception that staff will waste time on them rather than working. My experience is that most companies where I train (aside from one of Melbourne’s largest councils, City of Boroondara) restrict the use of Facebook, YouTube, Twitter, etc. The opposing argument is that it shouldn’t be a matter of restricting/not restricting, but having clear use policies in place and as Andrew Milroy, CIO magazine maintains, restricting access to social media risks placing an organisation at a competitive disadvantage.  But leveraging off social media is still such a new concept I think it is difficult for organisations to get their heads around letting employees represent them online or feeling comfortable about the fact that they are tweeting or updating their status during work hours.Read his full article here.

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July 20, 2010 |

Facebook and Social Capital

I read a very interesting article in the New Scientist (‘Why Facebook friends are worth keeping’ 14/7/2010) discussing the benefits of having expanded friend networks that reach far and above the number of friends a person could manage in a real-life context.  The magic number evidently for real life relationships is 150, scientists say we don’t have the capacity or time for any more than that.While many folks can’t see the point of having virtual friends who they may never meet face to face; this article quotes a study which argues that these so called “loose ties” serve the function of providing a form of social support which is considered beneficial—even if the support and affirmation comes from friendship ties that could be considered weak.   Read the article