August 3, 2017 |

Google Chrome Handy Hints

As many of us are now using Google Chrome , here’s a handful of hints that may be useful when using this internet browser:google chormeTip 1: Quickly open closed tabs
If you have closed one of your tabs (e.g. containing a website you have a visited) and then need to get back their quick, simply hold down the Ctrl & Shift keys and then press the letter T.
– Voila, the last closed tab re-opens!

Repeat the keystroke to re-open other tabs in the order they were closed.

Tip 2: New searches, new tabs
Try pressing Alt-Enter after you type a search term or URL into the Chrome search bar – that’ll cause your results to open in a new tab instead of in your current tab.

Tip 3: Easily moving around web pages
You may already know that pressing the spacebar will scroll down one screen length on any web page… but did you know that pressing the Shift key and spacebar together will scroll up in the same manner? Works in Google Chrome or Internet Explorer!


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April 26, 2017 |

Zooming in or out on webpages

Here are two very simple keyboard shortcuts you can use if you want to make text or images on a webpage larger (zoom in), or smaller (zoom out):

  • Make everything larger by holding down the Ctrl key and pressing the + on the keyboard.
  • Make everything smaller by holding down the Ctrl key and pressing the on the keyboard.

This works equally well in Internet Explorer or Google Chrome!

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March 16, 2017 |

Google G Suite Rollout

google teamI am currently working on a large project to transition from Microsoft Office to Google G Suite.  In the first phase we are rolling out Gmail, Calendar and Hangouts to replace Outlook and Lync.  This is happening across the two retail groups Red Energy and Lumo Energy and the project went live on 6th March.

Later in the year we will replace the rest of MS Office with the equivalent offerings from Google of Docs, Sheets and Slides.  While this is first and foremost a technology project, the change piece is huge and makes for a challenging and interesting project to be involved in.  I am blessed to work with a fantastic project team, headed by Mandy Bird and a couple of fantastic BAs along with two very strong L&D teams at both Red and Lumo.

Google team 2


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July 18, 2011 |

What’s the Time Mr. Wolf?

Getting the time for anywhere in the world has never been easier!  Just go to and type in ‘what is is the time in…’followed country you want to look up:  As soon as you have typed it, the time will automatically appear under the search box and you don’t have to be opening any websites or looking any further.

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October 25, 2010 |

Digital Natives, Digital Gullability

Mark Bullen, an academic who blogs under the name of ‘The Net Skeptic’, has long maintained that there is little proof of  the generally held belief that the younger generations are far more IT savvy than ‘us old folk’ who  did not grow up in a digital world.  In one of his recent blog posts he cites this article Trust Online Hargittai,Fullerton et al 2010, which researched how young adults located and evaluated online content. It probably won’t come as a huge surprise to parents of teenagers or young adults that these students displayed an inordinate level of trust in search engine brand as a measure of credibility (as in “it came from Google” so it must be ok: quoting from the report:“Over a quarter of the respondents mentioned that they chose a Web site because the search engine had returned that site as the first result suggesting considerable trust in these services. In some cases, the respondent regarded the search engine as the relevant entity for which to evaluate trustworthiness, rather than the Web site that contained the information.” Only 10% of the students bothered to verify the site author’s credentials: “These findings suggest that students’ level of faith in their search engine of choice is so high they do not feel the need to verify for themselves who authored the pages they view or what their qualifications might be.”Maybe its laziness rather than trust that results in them not verifying sources (just a thought!)

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April 12, 2010 |

Collaboration with Google Docs

As Ballarat TAFE students are looking at online collaboration using Google Docs starting this semester, I thought I might share this link with you that comes from the blog kept by a distance education librarian at Connecticut State University.She talks through her experience of working collaboratively on a paper, and there is some good advice on what worked for her and what didn’t.Using Google Docs.enjoy!