September 11, 2018 |

Acronyms Used Online Part 1

SLANG: Secret Language

WHIPs: short for Women who are Hot, Intelligent and in their Prime.

Prancercise:  another one I came upon by accident, Prancerising is having its 5 minutes of fame on YouTube (go and do a search, I know you want to!). Wikipedia bills it as a holistic fitness method based on “a springy, rhythmic way of moving forward, similar to a horse’s gait and ideally induced by elation”.  It was created by an American woman, Joanna Rohrback and has been compared to the low-impact aerobics that were popularized by 1980s workout videos.

ELI5: Used when someone gives a complex explanation for an event and you need them to make it simpler, you ask them to “explain it like I’m 5 years old”, or ELI5.

PAW: used by teenagers to indicate that parents are watching.

TIL: When you come across some information that isn’t new but is new to you, so you share it then add the tag TIL – “today I learned”.

TIA:  thanks in advance.  Personally, I really dislike the use of this one as if you can’t be bothered to write it in full then you don’t come across as being thankful.

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July 31, 2018 |

What is a Technology Roadmap?

When businesses are planning how they will implement new technology, particularly larger programs of work that will take a number of years, they will generally go through the process of creating a Technology Roadmap. A Technology Roadmap is much like a traditional map in that it shows you where you are heading. But instead of showing you the road or streets to follow, it is a document outlining how to reach short-term and long-term goals through the use of technology solutions.

The creation of a Technology Roadmap is  a key tool in helping a business visualise their future through the effective use of technology.  This work is lead by experts from the organisation’s Technology team, (generally the Architecture and Strategy team or similar) who always work in in consultation with the overall business – by activities such as by holding workshops  to identify the capabilities and business functions of each team, department and business unit.  Doing this means they can capture a full inventory of applications and touchpoints across the organisation and come up with a full picture of it’s current technology landscape.  The result should be a Technology Roadmap which accurately represents a path which is in alignment with the needs and strategy of the overall business.  The organisation’s Technology Roadmap is usually a living document which is assessed and re-aligned every quarter to ensure it continues to match the needs and direction of the organisation.

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October 9, 2013 |

The Dynamic Duo at our Telephony Launch

al1In my role of Transition and Change Manager at Lumo Energy, I was involved in the launch of the Interactive Intelligence telephony system.  We chose a Batman and Robin theme and the dynamic duo went around to visit staff and give our goodie bags containing a chocolate telephone, a hot drinks mug and orange smarties.

It was a great success and lots of fun for all concerned. Below is my colleague, Chris Kalafatis, change analyst with Lumo – it was our job to stuff the 650 plus goodie bags!

Stuffing goodie bags at Lumo

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February 18, 2011 |

6 Technology Tips for the Home-Based Consultant

The Australian Institute of Training and Development publish a quarterly journal and I am a regular contributor.  Here’s the link to my article in the latest edition out today: Six technology tips for the home-based consultant in TRAINING & DEVELOPMENT AUSTRALIA, February 2011, vol 38, no.1.

January 6, 2011 |

Happy New Year

While I don’t usually do personal blog posts here, I just wanted to share that I spent a beautiful Christmas and New Year in Pattaya, Southern Thailand and then in Bangkok. I also want to take a moment to thank my clients and all the wonderful people I have had an opportunity to train or spend time with in IT related projects in 2010: including Australia Post, The City of Boroondara, The City of Manningham, Ambulance Victoria, Retravision nationally, Eastern Health (Maroondah Hospital, Box Hill Hospital) and Melbourne Health (The Royal Melbourne Hospital). These are all long standing relationships, for which I am very grateful.  I get very little feedback on this blog, however I know that folks who I have worked with come here to collect tips and hints, and that is all that matters.A happy, joyous and prosperous year to you all!Tips begin again tomorow with something on Outlook, for now I think it is wine  o’clock :-)

June 25, 2010 |


The IT world is undeniably a leader in creating new terms…including this one I just came across today, hacktivisim.Hacktivism is a combination of the words hack and activism, and according to Wikipedia is “the nonviolent use of illegal or legally ambiguous digital tools in pursuit of political ends. These tools include web site defacements, redirects, denial-of-service attacks, information theft, web site parodies, virtual sit-ins, virtual sabotage, and software development.”To put it in simpler terms,  hacktivism can be quickly described as hacking for a cause. The lines that separate hacktivism and cyberterrorism are not defined well, however, and have caused controversy in the past. One side says it’s fine for attacks to be malicious, where others prefer a non-destructive approach to get their message across.

May 9, 2010 |

Screen Shots

The quickest way to take a screen shot is to press the PrtScn (print screen) button and it takes a full snapshot of your screen. You’ll then need to take it into another program (or just go into Word and use the crop tools) to slice and dice it to the size and contents you want (use Ctrl V to paste it in).However this does the whole screen and the image size can be quite large. I’ve been using a freeware program called Gadwin Printscreen. It allows you to select just the portion of the screen you require and not the entire window. Here’s a link for it:

February 7, 2010 |

Top 20 Most Common Passwords

Read the full article at Smart Planet, however in a nutshell the top 20 includes:Princess, qwerty, password, iloveyou and 123456.Good online security is paramount, particularly if you do any online banking or are buying from websites.  At the most basic you should be using a mix of upper and lowercase, plus numbers and special characters such as ! @ #$^&*,;” – and 8 characters long.