Unable to Allow Comments

Unfortunately I have had to disable comments on this blog, due to the large number of spam comments that have been hitting my website.  I will open then again at some later stage, but unfortunately for now, there is no longer any opportunity to post comments.  My apologies :-).

| April 23rd, 2013 | Posted in Uncategorized |


Searching a Webpage in Chrome

These steps take you through how to search for a word or phrase within a webpage when you are using the Chrome Browser.

1. Open a webpage in Chrome.

2. In the top right click the More button.


3. Click on Find…

3. Type your search term in the bar that appears in the top right and all matches will be highlighted. Use the up and down arrows in the search bar to move to the next found term.

Hot Tip: would you like to use the keyboard instead?

Hold down the Ctrl key and press F on your keyboard!

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| April 27th, 2017 | Posted in Google |


Zooming in or out on webpages

Here are two very simple keyboard shortcuts you can use if you want to make text or images on a webpage larger (zoom in), or smaller (zoom out):

  • Make everything larger by holding down the Ctrl key and pressing the + on the keyboard.
  • Make everything smaller by holding down the Ctrl key and pressing the on the keyboard.

This works equally well in Internet Explorer or Google Chrome!

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| April 26th, 2017 | Posted in Google, Internet Explorer |


Google G Suite Rollout

google teamI am currently working on a large project to transition from Microsoft Office to Google G Suite.  In the first phase we are rolling out Gmail, Calendar and Hangouts to replace Outlook and Lync.  This is happening across the two retail groups Red Energy and Lumo Energy and the project went live on 6th March.

Later in the year we will replace the rest of MS Office with the equivalent offerings from Google of Docs, Sheets and Slides.  While this is first and foremost a technology project, the change piece is huge and makes for a challenging and interesting project to be involved in.  I am blessed to work with a fantastic project team, headed by Mandy Bird and a couple of fantastic BAs along with two very strong L&D teams at both Red and Lumo.

Google team 2


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| March 16th, 2017 | Posted in Google |


Using Word to type anywhere on a page

Microsoft Word allows you to easily start typing anywhere on a page and I must admit it’s a simple tip I forget to use myself. Firstly be sure you are in Print Layout mode (click the View Menu and then click the Print Layout icon). The beauty of this function is that you don’t have to start at the top of the page or put in any blank lines if for example you want to start typing at the bottom of the page – instead Word will automatically fill in the space above the cursor with blank lines.

The key to getting it to work easily is to move your mouse to where you want to type, then holding the mouse still and ensuring you see the I-beam before you click the left mouse button. You can then easily start typing at the position where you have clicked.

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| June 8th, 2016 | Posted in Microsoft Office, Word |


Protecting your privacy on Facebook

privacy-card-3x2If your friends are using apps (for example games like Candy Crush) on Facebook, they could be giving information of yours way without realising it, as people who can see your information can bring it with them when they use apps. However there is a setting you can use change to control the categories of information others can bring with them when they use apps, games and websites while Facebooking.

  1. Go to Settings on Facebook.
  2. Click on Apps.
  3. Scroll down to the box marked Apps Others Use and click on Edit.
  1. A box pops own listing the types of information (of yours) that your friends may be able to share. Deselect each option you do not wish to share, if not all of them.

Note: If you want to go a step further and stop apps or sites accessing data such as your Friends list, gender to other public information, locate the Apps, Websites and plugins box that is also under Apps, click the Edit button and select Disable Platform.  Be aware that this will disable your ability to use apps and plugins that offer to allow you to log in with your Facebook identity as well as disabling your ability to play games.

I suggest that if you are unsure of this information it would be a good idea if you take the time to read the Facebook help pages as well as doing your own Google research before changing any of the settings.

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| March 28th, 2016 | Posted in Facebook |


Windows Keyboard Shortcuts

Some oldies but goodies for any version of Windows are:

CTRL& Shift& Esc keys will open your Task Manager

Windows key & E opens the File Explorer

Windows key and M minimises all open windows.

Ctrl key and L locks Windows.

The windows key looks like this:windows key

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| January 22nd, 2016 | Posted in Microsoft Windows |


Sensitively Dealing with Facebook Friend Requests

Most of us are probably now using Facebook in some shape or form as people young and old have embraced it as a way to keep in touch and share their lives. However there are times when you may receive a friend request from someone who you don’t consider a friend as such (for example a work colleague), and therefore don’t feel comfortable giving them access to all aspects of your private life, photos or activities.  This can be further complicated if you feel that refusing the friend request may also not be the right thing either as you do not wish to cause hurt or offence.

I have a simple suggestion: accept the friend request and then go straight to your friend list in Facebook and to the right of each person’s name you will see a button marked ‘Friend’.  Click that button and change it to Acquaintance.  This means when you next post anything to Facebook you can click the Friends button and select Friends except Acquaintances, which means that anyone marked as an Acquaintance will not see that particular post. Note that it stays on this choice until you change it again.  You can create Custom Lists of friends in the same way.






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| January 4th, 2016 | Posted in Facebook |


5 Traits of Memorable People


I just read an interesting blog post  on the Seek website identifies the following traits that can make you  memorable person. While aimed at the workplace, they are equally applicable in life overall.

These traits are summarised as follows and you can read the full article here:

  • Being confident but not arrogant
  • Having passion
  • Being proactive
  • Great communication skills.

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| September 16th, 2015 | Posted in Articles |


Microsoft CRM Team at Lumo Energy

My team mates for the CRM project (code named Fusion), at Lumo Energy.

Fusion 3.2 team

| September 9th, 2015 | Posted in CRM |


Quick overview of Microsoft Windows 10

What is Windows 10?

Windows 10 is an entirely new version of the Windows Operating as we have experienced it to date, working on more of a tablet-type interface using tiles, as shown below. With this release Microsoft intends to ultimately replace all previous Windows versions currently used worldwide. windows 10

Upgrading to Windows 10

Windows 10 will be a free upgrade for the first year of release (until July 29, 2016) for those of us who have a legal version of Windows 7, Windows 8.1 or a Windows Phone 8.1 device. After that you will presumably still be able to upgrade, but you will need to purchase it.

Even though the free upgrade version of Windows 10 is only available for a year, Microsoft stressed that those updating during the promotional period will be able to use Windows 10 at no cost in the future (or as Microsoft says, for the “supported lifetime of the device”).

If you have Windows 7, you’ll need to make sure you meet the system requirements recommended below:

  • 1 gigahertz (GHz) or faster
  • RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
  • Free hard disk space: 16 GB
  • Graphics card: Microsoft DirectX 9 graphics device with WDDM driver
  • A Microsoft account and Internet access

If you have a device with Windows XP or Windows Vista on it, you’ll need to do a clean install as well as meeting the system requirements above.

If you’re on a version of Windows that can be upgraded (7 or a version of 8) you might have seen an icon appear on your desktop via Windows Update (assuming your PC is up-to-date). Clicking this icon launches a window that enables you to reserve your place in the queue to download the free upgrade and you’ll be notified when it’s ready to install.

There is a load of information online regarding this upgrade, so make sure you do your own due diligence and read up on it thoroughly before going ahead – perhaps starting with the Wikipedia rundown:



| August 23rd, 2015 | Posted in Microsoft Windows, Windows |